Support
Stuck in More, Bookmarks, Notes, or Search, with no bottom navigation bar? (Version 1.82 fixes this issue and is waiting for Apple’s approval, thanks for your patience)
- If you are stuck in Bookmarks, tap on a bookmark and then tap on the top left button to go back and the bottom bar should appear. Tap Library twice and that should reset it from getting stuck again.
- If you are stuck in Notes, tap on a note, then tap on “View Referenced Verse”. Then tap on the top left button to go back and the bottom bar should appear. If you do not have a note, you will need to reinstall or wait for the next update.
- If you are stuck in More, go to Notes and follow the instructions above. If you do not have a note, go to History and tap on a scripture, then tap on the top left button to go back and the bottom bar should appear.
- If you are stuck in Search, try doing a search and tapping on a result. If the top left back button appears, tap that to go back and the bottom navigation bar should appear. If the top left back button does not appear, you need to either reinstall or wait for the next update.
Reinstallation Instructions (you will not be charged again):
1) Remove the app from your device: Tap and hold the app icon until it wiggles, then click on the X and tap “No Thanks”.
2) From iTunes on your computer, click on the Applications item from the left menu, find the gold plates Scriptures icon, click and delete.
3) Sync your device with iTunes on your computer (don’t skip this step)
4) Go to this page from your browser:
http://tinyurl.com/scripturesapp
(if this link does not work for you, just go to iTunes and search for “readscriptures” from the iTunes store and click on the application named “Scriptures”)
5) Act like you are buying the Scriptures app again using the same iTunes account. You will get two pop-ups, one that says your card will be charged (it won’t) and the second pop-up will say “you already purchased this item”. Click OK
6) After the app downloads, sync your device again.
For suggestions or other questions, feel free to contact us at support@readscriptures.com. Thanks!